Concepedia

Concept

customer service

Parents

4.6K

Publications

498.2K

Citations

8.5K

Authors

2.5K

Institutions

Top Authors in Customer Service

Discover the leading researchers and scholars who have made significant contributions to Customer Service. The statistics shown in this table are calculated from publications relevant to this concept and reflect each author's impact within this specific field of study, not their overall metrics.

PublicationsCitationsH-Index
AP

University of Miami

24

19K

23

BE

Karlstad University

28

4.5K

23

AG

Karlstad University

16

2.1K

16

JR

The University of Queensland

16

2.5K

16

LL

Texas A&M University

18

18.3K

16

RB

University of Warwick

15

3.6K

15

PK

International University of Monaco

14

2.7K

14

JR

Manchester Metropolitan University

16

1.4K

14

MJ

Arizona State University

15

15.9K

13

DD

Bowling Green State University

13

6.8K

13

CG

Hanken School of Economics

14

3.3K

13

VA

Texas A&M University

14

16K

13

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